What you need
An internet enabled device, with access to a modern browser.
The Shopwave owner/manager account configured using our getting started guide.
There are a variety of report available from the Shopwave Merchant Web Admin. The Shopwave App uploads sales data to this online dashboard when connected to the internet. If no connection is available the data is stored on the device until the connection is restored and then it is uploaded.
To access Reports:
1 - Log in to Admin
2 - Click on Merchant tab
3 - Click on Reports
Product: Displays the sales totals of each product sold.
Category: Displays the sales totals of products aggregated by category.
Transaction: Displays each transaction in chronological order.
Stock: Displays current product stock levels
Basket Product: Displays every instance when a product was sold. Allows you to see what products were in each basket.
Basket Product Refund: Displays each product sale each time it was refunded.
Basket Product Discount: Displays each product sale where the product had a promotional discount applied.
Wastage: Displays totals of products wasted each time the wastage function is used.
Basket: Displays sales totals of each basket completed.
Basket Discount: Displays each basket where a promotional discount has been applied.
Store: Displays sales totals per store.
Close Out: Displays totals of each closeout performed.
Choose the type of report you need.
Select a date range from the quick selections or choose ‘custom’ to run a report which will only include data within the date range. Tip: To run a one day report, for example 19th February, select this date in the FROM box within the custom date selector. Ensure the time is set to 0:00. In the TO box, select the day after (20th February) and again ensure that the time is set to 0:00. This will give you all data from the 19th February.
If you have multiple stores, enter a store ID in this field before running a report in order to see data from one store. If left blank, the data will include all stores. Store ID’s can be seen in the URL web address bar of your browser when you select a store in the ‘Stores’ tab at the top of the admin dashboard.
If you want to report on particular product categories from your menu, enter a category ID in this field. Separate the ID’s with a comma to report on multiple categories. Only data from the chosen category/ies will appear. If a product is in a category which has a parent category you must enter the sub category ID in order to report on that product. To see category ID’s, select ‘Categories’ at the top of the admin dashboard. The category ID is in the ‘ID’ column.
If you want to report on particular products from your menu, enter a product ID in this field. Separate the ID’s with a comma to report on multiple products. Only data from the chosen products will appear. To see product ID’s, select ‘Products’ at the top of the admin dashboard. The product ID is in the ‘ID’ column.
It is possible to display data from backup report files generated by the Shopwave App by uploading them here. The report displayed will use data from the file selected rather than data saved in your online account. This function is for advanced users only.
Tick this box to view data from completed baskets and transactions only. This option is only available when changing the import type.
Selecting this option will display report data on the same screen.
Export to CSV:
This option will generate a downloadable CSV file which you can open using Excel, numbers or other software.